How Much Are Missed Calls Costing Your Trade Business?
Most UK tradespeople don't track missed calls. But the Moneypenny Small Business Call Report (2020) found that 33% of small businesses fail to answer incoming calls — and 69% of voicemail callers hang up without leaving a message. They just call the next name on Google.
4 calls = £1,200/week
Typical plumber call-out: £175–£420
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FAQ
How much does a missed call cost a UK tradesperson?
The average missed call costs a UK tradesperson between £180 and £800 depending on their trade. Plumbers average £350 per job, electricians £280, roofers £450, and builders £800.
How many calls do tradespeople miss per week?
UK tradespeople miss an average of 3-5 calls per week, rising to 8-12 during busy periods or when on emergency callouts.
Do missed callers leave a voicemail?
69% of missed callers to trade businesses hang up without leaving a voicemail. They simply call the next tradesperson on Google.
Is the Lost Jobs Calculator free?
Yes. The Lost Jobs Calculator is completely free to use. No signup required. We also offer a 7-day free trial of Katie, our AI call handler.