Research Library
Independent research on AI voice technology, missed call impact, and trade business optimisation.
The Missed Call Index — Q3 2026: what unanswered calls cost UK trades
A third of UK small-business calls go unanswered. The Missed Call Index Q3 2026 models £2.3bn of trades revenue at risk — the data, the cost, and the fix.
Read reportCan an AI Voice Agent Tell a Blocked Drain from a Gas Leak?
Independent research on emergency triage, liability and where AI voice agents genuinely belong in safety-critical trades. Healthcare triage benchmarks, UK law, and minimum safeguards.
Read reportThe True Cost of Missed Calls
UK Trades Industry Financial Impact Report 2026. Quantifying revenue loss from missed calls across plumbing, electrical, roofing, building, and heating trades.
Read reportAnswer Engine Optimisation: Small Business & AI-Driven Search
Independent research on AEO — how small businesses must prepare for AI-driven search or risk invisibility.
Read reportAI Voice Agents UK Trades 2026
Comprehensive analysis of AI voice agent adoption, market dynamics, and ROI for UK trade businesses.
Read reportCaller Experience Revolution: AI Voice Agents 2026
How AI voice agents are transforming customer experience for UK trades — data, trends, and implementation strategies.
Read reportVoice Agent Technology: State of the Art 2026
End-to-end speech models, latency engineering, and the future of conversational AI.
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